Certified Apartment Portfolio Supervisor (CAPS) Practice Exam - Module 1

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What kind of changes can be considered reasonable accommodations?

Changes that increase housing costs
Adjustments to service rules or policies
Improvements that hinder accessibility
Temporary leases for military families

The correct answer is: Adjustments to service rules or policies

Adjustments to service rules or policies are a key aspect of reasonable accommodations, particularly in the context of housing and fair housing laws. These accommodations are intended to ensure that individuals with disabilities can enjoy equal access to housing opportunities. When service rules or policies are modified, it creates an environment that acknowledges the specific needs of residents. For example, allowing a resident with a disability to have an emotional support animal even if the policy restricts pets is a form of reasonable accommodation. Such adjustments help ensure that individuals are not unfairly disadvantaged due to their disabilities. The other options do not align with the concept of reasonable accommodations. Changes that increase housing costs may be impractical or unfeasible for individuals seeking accommodations. Improvements that hinder accessibility do not support the fundamental goal of providing equal access to housing. Lastly, while temporary leases for military families may be beneficial for those families, they do not specifically pertain to accommodations related to disability or service rules, which is the essence of reasonable accommodations.