Certified Apartment Portfolio Supervisor (CAPS) Practice Exam - Module 1

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Which of the following is a key element of the CAPS role?

Provide legal counsel to property owners.
Manage the relationship between property owners and management companies.
Conduct tenant interviews for leasing.
Set rental rates without owner consultation.

The correct answer is: Manage the relationship between property owners and management companies.

The CAPS role fundamentally revolves around creating and maintaining effective relationships within property management. One of the key elements of this role is managing the relationship between property owners and management companies. This involves not only representing property owners' interests but also ensuring that management companies operate in line with the owners' goals and the overall objectives of the property or portfolio. This relationship management is crucial for aligning strategies, ensuring effective communication, and fostering a partnership that benefits both parties. In contrast, providing legal counsel to property owners is not a function typically associated with the CAPS role, as this requires specialized legal training and expertise that goes beyond standard property management functions. While tenant interviews may be part of the leasing process, they are not a primary responsibility of the CAPS role. Similarly, setting rental rates without owner consultation would undermine the collaborative aspect of the role, as determining rental pricing typically involves discussions with property owners to align with their investment goals and market conditions. Therefore, the management of relationships is essential for successful apartment portfolio supervision.